Privacy Policy

Effective Date: July 25, 2026

At Memorial Flag Mount, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by our payment provider)
Purchase history

Technical Information

We may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Referral websites

This information helps us improve our website and provide a better shopping experience.

How We Use Your Information

We use your information to:

Process and fulfill orders
Ship products
Process payments
Respond to customer service requests
Send order confirmations and shipping updates
Manage Automatic Flag Renewal subscriptions
Improve our website and products
Prevent fraud and maintain website security
Comply with legal obligations

If you subscribe to our email list, we may also send product updates, promotions, and helpful information. You may unsubscribe at any time using the link included in every email.

Payment Information

We do not store your credit card information.

Payments are securely processed by trusted third-party payment providers using industry-standard encryption.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember items in your shopping cart
Save website preferences
Analyze website traffic
Improve website performance
Support secure checkout

You may disable cookies through your browser settings, although some features of the website may not function properly.

Analytics

We may use analytics tools to better understand how visitors use our website. These tools collect anonymous information such as:

Pages viewed
Time spent on the site
Device type
Geographic region
Website performance

This information helps us improve the customer experience.

Advertising

We may use advertising platforms such as Google Ads or Meta (Facebook) to measure advertising performance and display relevant advertisements.

These services may use cookies or similar technologies to help us understand how visitors interact with our website.

How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of online transmission or electronic storage is completely secure, we work to protect your information using industry-standard security practices.

Sharing Your Information

We do not sell your personal information.

We may share information only with trusted service providers necessary to operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Email service providers
Analytics providers

These providers receive only the information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

Automatic Flag Renewal

If you enroll in our Automatic Flag Renewal Service, we will securely retain the information necessary to manage your subscription, process future renewals, and send renewal notifications.

You may modify or cancel your subscription at any time through your account or by contacting customer support.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your information
Withdraw consent for marketing emails

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Memorial Flag Mount

Email: support@memorialflagmount.com

Website: www.memorialflagmount.com

We are committed to protecting your privacy and earning your trust as we help families honor the memories of those they love.